Job Description
Join Our Growing Team in Oakland
Are you looking for a flexible schedule with the peace of mind of knowing you'll get paid every Friday? Oakland Retail Solutions is seeking a dedicated Part-Time Customer Service Representative to join our dynamic team. We pride ourselves on excellent service and offer a supportive environment where you can thrive.
Why Apply?
- Weekly Pay Schedule: Get your earnings deposited directly into your account every week.
- Flexible Hours: We offer part-time shifts to fit around your lifestyle.
- Growth Opportunities: Potential for career advancement within the company.
- Modern Work Environment: Enjoy a clean, safe, and collaborative workspace in the heart of Oakland.
Responsibilities
- Interact with customers via phone, email, and in-person to provide information and resolve inquiries.
- Process orders, returns, and exchanges accurately and efficiently.
- Maintain a thorough understanding of product inventory and services to assist customers effectively.
- Update customer records in the database with precision and attention to detail.
- Collaborate with the sales and warehouse teams to ensure seamless operations.
- Identify and escalate complex customer issues to management when necessary.
Qualifications
- High school diploma or equivalent required.
- Previous customer service experience is preferred but not mandatory for the right candidate.
- Strong verbal and written communication skills.
- Proficient in using computer systems and basic software applications.
- Ability to work independently and as part of a team.
- Reliable transportation to the Oakland office location.