Job Description
Join our vibrant team at Wichita Community Services as an Evening Part-Time Customer Service Associate! Perfect for students, parents, or anyone seeking flexible evening hours. We're committed to creating a supportive environment where you can grow professionally while making a meaningful impact in our community. Enjoy competitive pay, free on-site parking, and a dynamic workplace culture that values work-life balance. This role offers 20-25 hours per week with consistent Monday-Friday shifts (4 PM-9 PM). Apply today and start your rewarding career journey!
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Manage and resolve customer inquiries with empathy and efficiency
- Process transactions and maintain accurate records using our CRM system
- Collaborate with team members to ensure seamless service delivery
- Assist with light administrative tasks including data entry and filing
- Support community outreach initiatives during evening events
- Adhere to company policies and confidentiality standards
Qualifications
- High school diploma or equivalent required
- Minimum 6 months customer service or retail experience
- Strong communication and interpersonal skills
- Proficiency with basic computer applications (MS Office, email)
- Ability to work evenings and weekends as scheduled
- Detail-oriented with excellent organizational abilities
- Positive attitude and problem-solving mindset
- Reliable transportation to our downtown Wichita location