Job Description
Are You Looking for a Flexible Weekend Job in Atlanta?
Apex Data Systems is currently seeking dedicated Part-Time Technical Support Specialists to join our night shift team. If you are looking for a role that offers a flexible schedule and the chance to work in a cutting-edge tech environment, we want to hear from you.
As a leader in data management and IT support, we understand the importance of work-life balance. Our night shift positions allow you to work during the weekend while maintaining your weekdays free for other commitments. We provide a comprehensive benefits package, paid training, and a supportive culture.
Why Join Us?
- Flexible Schedule: Choose your shifts between Friday, Saturday, and Sunday nights.
- Competitive Pay: Earn between $18.00 and $24.00 per hour depending on experience.
- Growth Opportunities: Clear pathways for career advancement within the IT sector.
- Modern Work Environment: State-of-the-art facilities in the heart of Atlanta.
Responsibilities
- Provide Technical Assistance: Troubleshoot and resolve customer inquiries regarding software, hardware, and network connectivity issues via phone and email.
- Database Management: Accurately update and maintain customer records and technical logs during the night cycle to ensure data integrity.
- System Monitoring: Perform routine checks on server systems and network performance to identify and report potential issues before they escalate.
- Customer Communication: Deliver clear, concise, and professional explanations to clients regarding technical procedures and solutions.
- Shift Reporting: Complete daily shift reports and documentation of all technical interactions.
Qualifications
- Availability: Must be available to work weekends (Friday through Sunday) and night shifts (6:00 PM - 2:00 AM).
- Education: High school diploma or GED required; Associate's degree in IT or related field is a plus.
- Technical Skills: Basic understanding of computer operating systems (Windows/Mac) and internet protocols.
- Communication: Strong verbal and written communication skills with a customer-centric attitude.
- Reliability: Proven track record of punctuality and dependability in previous roles.
- Self-Starter: Ability to work independently with minimal supervision during the night shift.