Job Description
Join our award-winning team at El Paso Community Services and make a difference in our vibrant community! We're seeking passionate Weekend Part-Time Customer Service Specialists to deliver exceptional experiences to our diverse clientele. This flexible role offers weekend shifts perfect for students, parents, or anyone seeking work-life balance. Enjoy competitive pay, comprehensive training, and a supportive environment where your contributions are valued. Help us build stronger connections within El Paso while advancing your career in customer service.
Responsibilities
- Provide exceptional in-person and phone customer support for community programs
- Process registrations and manage client inquiries with empathy and efficiency
- Coordinate weekend event logistics and volunteer scheduling
- Maintain accurate client records and documentation in CRM systems
- Collaborate with full-time staff to ensure seamless service delivery
- Support community outreach initiatives and promotional events
Qualifications
- High school diploma or equivalent (college students encouraged to apply)
- Previous customer service or retail experience preferred
- Strong bilingual English/Spanish communication skills required
- Availability for flexible weekend shifts (Sat/Sun 8am-6pm)
- Proficient with Microsoft Office and basic tech tools
- Positive attitude with problem-solving abilities
- Valid Texas driver's license (for occasional errands)