Job Description
Join Milwaukee Community Services as we urgently seek energetic Part-Time Customer Service Specialists! This is your chance to make an immediate impact while enjoying competitive pay and flexible scheduling. Our downtown location offers a dynamic environment where your customer-focused skills will shine. Don't miss this urgent opportunity to grow your career while serving our community!
Responsibilities
- Handle high-volume customer inquiries via phone, email, and in-person interactions
- Process transactions with 100% accuracy and efficiency
- Resolve customer concerns using problem-solving techniques
- Collaborate with team members to ensure seamless service delivery
- Maintain detailed records in our CRM system
- Contribute to process improvements for better customer experiences
- Support cross-functional projects during peak hours
Qualifications
- Minimum 1 year customer service experience
- Exceptional verbal and written communication skills
- Proficiency with Microsoft Office and CRM platforms
- Ability to multitask in fast-paced environments
- High school diploma or equivalent required
- Flexible availability including evenings/weekends
- Positive attitude and solution-oriented mindset