Job Description
Immediate opening for Evening Receptionist in Miami's vibrant downtown! Join our award-winning hospitality team and be the first impression for luxury guests. We offer competitive pay, comprehensive benefits, and a dynamic work environment. Apply today and start your career in one of the world's most exciting cities!
Responsibilities
- Manage front desk operations during evening hours (3 PM - 11 PM)
- Handle guest check-ins/check-outs with precision and warmth
- Coordinate with housekeeping and security teams
- Process payments and manage reservations
- Resolve guest inquiries and complaints professionally
- Maintain a clean, organized lobby environment
- Assist with emergency procedures as needed
Qualifications
- Minimum 1 year hospitality or customer service experience
- Exceptional communication and interpersonal skills
- Proficiency in hotel management software (e.g., Opera)
- Ability to multitask in high-pressure situations
- Strong problem-solving and conflict resolution abilities
- Flexibility to work evenings, weekends, and holidays
- Valid Florida driver's license preferred
- Basic knowledge of Miami attractions and transportation