Job Description
Join our dynamic healthcare team as a Part-Time Receptionist at Mountain View Medical Center. We're seeking a polished professional to create exceptional first impressions for our patients while managing critical administrative workflows. This role offers flexible hours (20-25/week) in a supportive environment where your organizational skills directly impact patient satisfaction. Enjoy competitive pay, comprehensive benefits for part-time staff, and opportunities for professional growth within our award-winning practice.
Responsibilities
- Manage multi-line phone system with exceptional call handling and patient triage
- Schedule patient appointments using Epic EMR software with precision and care
- Process insurance verifications and maintain accurate patient records
- Greet patients warmly, verify check-in procedures, and assist with registration
- Coordinate with clinical staff to ensure seamless patient flow and wait times
- Process payments, handle billing inquiries, and manage daily cash reconciliations
- Maintain a clean, organized reception area and manage office supply inventory
Qualifications
- Minimum 1 year experience in medical office reception or customer service role
- Proficiency with EMR systems (Epic preferred) and Microsoft Office Suite
- Exceptional communication skills with ability to handle sensitive information discreetly
- Strong multitasking abilities in fast-paced healthcare environment
- High school diploma or equivalent; college coursework preferred
- Availability for rotating weekends and occasional evenings (as needed)
- CPR certification or willingness to obtain within 30 days
- Valid Colorado driver's license and reliable transportation