Job Description
Join our vibrant healthcare team as an Evening Receptionist with flexible scheduling! Henderson Wellness Center is seeking a professional and personable individual to manage front desk operations during evening hours (4:00 PM - 9:00 PM). Enjoy a dynamic work environment while providing exceptional patient support, handling administrative tasks, and ensuring seamless clinic operations after business hours. This part-time role offers competitive compensation, paid training, and the opportunity to work with a supportive team dedicated to community wellness.
We value work-life balance and offer flexible scheduling options to accommodate your personal commitments. If you're a detail-oriented professional with excellent communication skills and a passion for customer service, we encourage you to apply today!
Responsibilities
- Manage patient check-in/out processes during evening hours using EMR systems
- Answer and triage incoming calls, messages, and patient inquiries
- Verify insurance coverage and collect copays efficiently
- Maintain accurate patient records and confidential information
- Coordinate with medical staff for urgent evening appointments
- Prepare daily closing reports and secure facility premises
- Assist with light clerical tasks including filing and inventory management
Qualifications
- High school diploma or equivalent; college coursework preferred
- 1+ years of customer service or reception experience
- Proficiency with medical office software (Epic, eClinicalWorks)
- Exceptional interpersonal and conflict resolution skills
- Ability to multitask in a fast-paced environment
- Valid Nevada driver's license and reliable transportation
- Availability to work evenings (4 PM - 9 PM) weekends as needed
- Basic knowledge of HIPAA compliance protocols