Job Description
Join our dynamic healthcare team as an Evening Receptionist at Fresno Premier Medical Group. This pivotal role combines exceptional customer service with administrative excellence in a fast-paced environment. Enjoy competitive pay, flexible scheduling, and the opportunity to make a meaningful impact on patient experiences during our evening hours (4 PM - 12 AM).
Responsibilities
- Manage patient check-in/out processes with precision and warmth
- Handle multi-line phone systems and schedule appointments efficiently
- Verify insurance coverage and maintain accurate patient records
- Process payments and manage daily financial transactions
- Coordinate with clinical staff for seamless patient flow
- Maintain a clean, welcoming reception area
- Resolve patient inquiries with empathy and professionalism
Qualifications
- Minimum 1 year receptionist/front desk experience
- Proficiency in medical software (EHR systems preferred)
- Exceptional communication and interpersonal skills
- Ability to multitask in high-pressure situations
- Strong attention to detail and organizational abilities
- Basic medical terminology knowledge
- Flexible availability for evening shifts (including weekends)