Job Description
Join our dynamic healthcare team as a Full-Time Evening Receptionist at Harborview Medical Center. This pivotal role requires exceptional communication skills and a commitment to patient-first service. You'll be the first point of contact for our evening patients, ensuring seamless check-ins, appointment management, and administrative support. We offer competitive compensation, comprehensive benefits, and a supportive work environment. If you thrive in fast-paced settings and excel in multitasking, apply today to become part of St. Petersburg's premier healthcare network.
Responsibilities
- Manage patient check-ins and appointments during evening hours (4 PM - 12 AM)
- Answer and route incoming calls with professionalism and accuracy
- Process insurance verification and maintain electronic health records
- Coordinate with clinical staff to ensure smooth patient flow
- Assist with billing inquiries and payment processing
- Maintain a clean, organized reception area
- Handle confidential information with HIPAA compliance
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 2 years of front desk or reception experience
- Proficiency in Microsoft Office and EHR systems
- Exceptional verbal and written communication skills
- Ability to multitask in high-pressure situations
- Strong attention to detail and organizational abilities
- Customer service mindset with problem-solving aptitude
- Available to work evenings and weekends as required