Job Description
Urgently Seeking Evening Receptionist in Denver! Join our dynamic healthcare team at Denver Premier Medical Center. We're looking for a polished professional to manage our front desk during evening hours (4 PM - 12 PM). This role is critical to creating exceptional patient experiences and ensuring seamless clinic operations. If you're a night owl with exceptional communication skills and a passion for healthcare, apply today!
Responsibilities
- Manage multi-line phone system and prioritize incoming calls
- Check patients in/out using EMR software with 100% accuracy
- Coordinate appointment scheduling and manage waitlists
- Handle patient inquiries and triage urgent matters
- Maintain secure patient records and confidentiality
- Process payments and verify insurance information
- Collaborate with clinical staff for smooth patient flow
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency with EMR systems (Epic preferred)
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-pressure environments
- Strong attention to detail and organizational abilities
- Valid Colorado driver's license and reliable transportation
- Flexibility to work evenings, weekends, and holidays
- Bilingual (English/Spanish) highly preferred