Job Description
Join CitySprint Solutions as a Part-Time Evening Customer Service Associate and enjoy flexible hours with weekly pay! We're seeking energetic individuals to deliver exceptional service during our peak evening operations. This role offers consistent weekly paychecks and a supportive team environment perfect for students, parents, or anyone seeking evening work-life balance. No weekends required!
Why You'll Love Working With Us:
- Weekly paychecks for immediate financial flexibility
- Comprehensive paid training program
- Clear advancement paths within the company
- Employee discounts on local services
- Positive, inclusive workplace culture
Responsibilities
- Handle inbound customer inquiries via phone and chat with professionalism
- Process orders, returns, and exchanges accurately
- Resolve customer concerns using empathetic communication
- Collaborate with day team for seamless service transitions
- Update customer records in our CRM system
- Adhere to all company policies and procedures
- Contribute to weekly team performance goals
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong verbal communication skills
- Ability to work independently and as part of a team
- Reliable transportation to our Raleigh location
- Basic computer proficiency with MS Office Suite
- Flexibility to work evenings (4 PM - 10 PM) weekdays
- Positive attitude and problem-solving mindset