Job Description
Are you looking for a rewarding career in Fort Worth, TX without the pressure of a full-time commitment? Fort Worth Connect is seeking a dedicated Part-Time Entry Level Customer Service Representative to join our dynamic team.
We are a growing company that values attitude over experience. We provide comprehensive training and a supportive environment for individuals looking to kickstart their career. If you are organized, friendly, and eager to learn, we want to hear from you.
Why Join Us?
- Flexible scheduling to work around your lifestyle.
- Competitive hourly pay ($15 - $18).
- On-the-job training for career advancement.
- A collaborative and positive work culture.
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
- Assist customers in resolving product or service issues to ensure high satisfaction.
- Enter and update customer information accurately into our CRM database.
- Collaborate with the sales and support team to improve service processes.
- Handle basic data entry and administrative tasks as needed.
- Maintain a positive and professional demeanor at all times.
Qualifications
- High school diploma or equivalent required.
- Previous customer service experience is a plus but not mandatory.
- Basic computer literacy and typing skills.
- Strong communication and interpersonal skills.
- Ability to work part-time hours (e.g., evenings or weekends).
- Reliable internet connection and computer (for remote/hybrid options).