Job Description
Join Baltimore Community Services as a Part-Time Entry-Level Customer Service Associate and kickstart your career in a dynamic environment! We're seeking enthusiastic individuals to deliver exceptional support to our diverse clientele. This role offers flexible hours and comprehensive training, perfect for students or career changers. Enjoy a collaborative workplace with growth opportunities and competitive compensation.
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism
- Process transactions and maintain accurate records
- Collaborate with team members to resolve complex issues
- Support daily operational tasks including inventory management
- Uphold company standards for service quality and efficiency
- Participate in training sessions to enhance product knowledge
- Assist with special events and promotional activities
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication and interpersonal skills
- Basic computer proficiency with Microsoft Office
- Ability to work flexible shifts including weekends
- Customer service mindset with problem-solving aptitude
- Attention to detail and organizational abilities
- Positive attitude and willingness to learn
- Reliable transportation to our downtown location