Job Description
Are you looking for flexible part-time work in Memphis that pays weekly? Heartland Support Services is seeking motivated individuals to join our expanding team. We pride ourselves on offering a supportive work environment where your contributions are valued and your hard work is rewarded immediately.
As a Part-Time Customer Support Specialist, you will be the voice of our brand, ensuring our clients receive top-tier assistance. We understand the importance of work-life balance, which is why we offer a schedule that fits around your life, coupled with the peace of mind of receiving your paycheck every Friday.
Why Join Us?
- Weekly Pay: Get paid every week for your hard work.
- Flexible Scheduling: Choose shifts that work for you.
- No Experience Required: We provide comprehensive training.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat in a professional and timely manner.
- Resolve customer issues and complaints with empathy and efficiency to ensure high satisfaction scores.
- Accurately enter and update customer information into our CRM database.
- Assist in processing returns, exchanges, and refunds as needed.
- Collaborate with the sales team to identify upsell opportunities.
- Maintain a positive and professional demeanor during high-volume periods.
Qualifications
- High school diploma or GED required.
- Basic computer proficiency and typing skills (40+ WPM).
- Excellent verbal and written communication skills.
- Ability to work independently and manage time effectively.
- Reliable internet connection and device for remote support (if applicable).
- Willingness to undergo a background check and drug screening.