Job Description
Immediate Opening for Part-Time Customer Service Specialist!
Join our dynamic team at Urban Retail Group, Seattle's premier lifestyle retailer. We're urgently hiring passionate individuals to deliver exceptional customer experiences in our vibrant downtown location. This role offers flexible scheduling and the opportunity to work with a supportive team in a fast-paced environment.
Why Join Us?
- Competitive hourly pay plus performance incentives
- Flexible part-time schedule (20-25 hrs/week)
- Employee discounts on all products
- Opportunities for advancement
- Positive, inclusive workplace culture
Responsibilities
- Provide outstanding customer service through in-person and digital channels
- Process transactions accurately using POS systems
- Resolve customer inquiries and complaints with empathy
- Assist with inventory management and store merchandising
- Collaborate with team members to maintain store standards
- Support visual merchandising and product displays
- Participate in team meetings and training sessions
Qualifications
- Previous customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible hours including weekends
- Basic math proficiency and cash handling skills
- Proficiency with technology and point-of-sale systems
- Positive attitude and problem-solving mindset
- Ability to stand for extended periods and lift up to 25 lbs
- Must be available for immediate start