Job Description
Join Milwaukee Community Solutions as a Part-Time Customer Service Specialist and make a meaningful impact in our vibrant city! We're seeking passionate individuals to deliver exceptional support while enjoying flexible hours. This role offers the perfect opportunity to develop professional skills in a collaborative environment. Our competitive hourly rate includes comprehensive training and growth potential within a mission-driven organization.
Responsibilities
- Provide exceptional customer support via phone, email, and in-person interactions
- Resolve inquiries efficiently while maintaining high satisfaction standards
- Process transactions accurately using our CRM system
- Collaborate with team members to ensure seamless service delivery
- Contribute to community outreach initiatives and local partnerships
- Document interactions and maintain accurate client records
- Support event coordination and promotional activities
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong verbal communication and problem-solving abilities
- Proficiency with digital tools and CRM software
- Ability to work independently with minimal supervision
- Flexible availability including weekends and evenings
- Valid Wisconsin driver's license for occasional errands
- Passion for Milwaukee's community development