Job Description
Are you ready to kickstart your career?
Greenway Retail Partners is currently seeking energetic and motivated Entry-Level Customer Service Representatives to join our growing team in Charlotte, NC. We are proud to be a company that values diversity, fosters growth, and offers a supportive environment for students and professionals alike.
As a key member of our team, you will play a vital role in shaping the customer experience, ensuring our clients receive top-tier service. We offer competitive hourly wages, flexible scheduling, and opportunities for advancement within the company.
Why Join Us?
- Student Friendly: Flexible schedules designed to work around your classes.
- No Experience Needed: We provide comprehensive on-the-job training.
- Growth Opportunities: Clear pathways for internal promotion.
- Great Culture: A supportive team environment in the heart of Charlotte.
Don't miss this chance to build a resume and gain real-world experience. Apply today and become part of the Greenway family!
Responsibilities
- Greet customers warmly and provide exceptional service with a smile.
- Handle cash transactions and operate point-of-sale systems with 100% accuracy.
- Assist customers in locating products and answering product-related inquiries.
- Maintain a clean, organized, and visually appealing store environment.
- Process returns, exchanges, and manage inventory stocking as needed.
- Collaborate with team members to achieve daily sales and service goals.
- Handle customer complaints professionally and escalate issues when necessary.
Qualifications
- High school diploma or equivalent (GED) required.
- Must be at least 18 years of age.
- Excellent verbal communication and interpersonal skills.
- Ability to work flexible hours, including weekends and evenings.
- Basic computer literacy and familiarity with smartphones.
- Ability to stand for extended periods and lift up to 25 lbs.
- A positive attitude and a willingness to learn new processes quickly.