Job Description
Welcome to Pacific Coast Retail Group, where we are redefining the retail experience in the heart of Long Beach. We are currently seeking energetic and dedicated Entry Level Customer Service Associates to join our growing team. If you are looking for a part-time opportunity that offers growth, competitive pay, and a supportive environment, we want to meet you.
As a key member of our staff, you will play a vital role in ensuring our customers have an exceptional shopping experience. We pride ourselves on our community-driven approach and our commitment to employee development.
Responsibilities
- Provide exceptional customer service by greeting and assisting customers in a friendly and professional manner.
- Answer product inquiries and provide accurate information about our offerings.
- Process sales transactions accurately and efficiently using the Point of Sale (POS) system.
- Assist with maintaining store cleanliness and organization to ensure a welcoming environment.
- Collaborate with team members to achieve daily sales goals and operational targets.
- Handle customer feedback and complaints with patience and empathy.
- Support inventory management and stock replenishment as needed.
Qualifications
- High school diploma or GED equivalent is required.
- Previous retail or customer service experience is a plus, but not mandatory for entry-level candidates.
- Basic computer proficiency and ability to learn new software quickly.
- Strong verbal communication and interpersonal skills.
- Ability to stand for extended periods and work a flexible schedule, including weekends and holidays.
- Must be reliable, punctual, and possess a positive attitude.