Job Description
Join our dynamic team in Boston's heart! We're urgently seeking enthusiastic Evening Part-Time Customer Service Associates to deliver exceptional experiences during our peak evening and weekend hours. Enjoy competitive pay, flexible scheduling, and a vibrant work environment where your contribution matters. Perfect for students or professionals seeking supplemental income with no weekends required.
Responsibilities
- Deliver outstanding customer service across all touchpoints including in-person, phone, and digital channels
- Process transactions accurately while maintaining cash handling standards
- Operate POS systems and inventory management tools efficiently
- Resolve customer inquiries and escalations with empathy and professionalism
- Collaborate with team members to ensure seamless store operations
- Assist with visual merchandising and product displays
- Adhere to all safety and compliance protocols
Qualifications
- Previous customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work independently and in a team setting
- Basic proficiency with POS systems and digital tools
- Flexible availability for evenings (4 PM - 11 PM) and weekends
- High school diploma or equivalent
- Positive attitude and problem-solving mindset
- Reliable transportation to downtown Boston location