Job Description
Join our dynamic team as a Part-Time Customer Service Specialist at Jacksonville Retail Solutions! We're seeking friendly, energetic individuals to deliver exceptional service to our valued customers. This flexible role offers weekly pay and the opportunity to grow your career in a supportive environment. Perfect for students, parents, or anyone seeking work-life balance. Enjoy competitive compensation, comprehensive training, and a vibrant workplace culture.
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions accurately using our point-of-sale system
- Resolve customer complaints and escalate complex issues when necessary
- Assist with inventory management and product merchandising
- Collaborate with team members to maintain a clean, organized store environment
- Participate in weekly team meetings and training sessions
Qualifications
- High school diploma or equivalent (college students welcome)
- Previous customer service or retail experience preferred
- Strong communication and interpersonal skills
- Basic computer proficiency and familiarity with POS systems
- Ability to work flexible shifts including weekends
- Positive attitude and problem-solving mindset
- Reliable transportation and punctuality