Job Description
Immediate Opening! Join our dynamic team in Tampa as a Part-Time Customer Service Specialist. We're seeking enthusiastic professionals to deliver exceptional client experiences in a fast-paced environment. This urgent hiring opportunity offers flexible scheduling and competitive compensation.
Why Join Us? Enjoy a supportive workplace, comprehensive training, and career growth potential. Perfect for students, professionals seeking work-life balance, or those entering the customer service field.
Position Highlights:
• Part-time hours with weekday/weekend flexibility
• Competitive hourly rate + performance incentives
• Modern downtown Tampa location
• Immediate start date available
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism
- Resolve billing issues and service complaints efficiently
- Process transactions using our CRM system and point-of-sale software
- Maintain accurate customer records in Salesforce database
- Collaborate with team to improve service protocols
- Upsell products/services based on customer needs
- Attend weekly training sessions to enhance skills
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience preferred
- Proficient in Microsoft Office Suite and CRM tools
- Exceptional communication and conflict resolution skills
- Ability to work evenings/weekends (25-30 hours/week)
- Strong attention to detail and problem-solving abilities
- Positive attitude and team-oriented mindset
- Background check required