Job Description
Immediate Opening: Join Our Dynamic Denver Team!
Denver Connect Solutions is urgently hiring passionate Part-Time Customer Service Specialists to deliver exceptional client experiences. This flexible role offers competitive pay, growth opportunities, and a collaborative work environment in the heart of Denver.
Why Join Us?
- Competitive hourly rate ($18-$22)
- Flexible scheduling (15-25 hours/week)
- Free downtown parking
- Comprehensive training program
- Employee discounts on local services
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve customer concerns with empathy and efficiency
- Process transactions and maintain accurate records
- Collaborate with team members to improve service quality
- Utilize CRM software to track interactions
- Contribute to weekly performance improvement initiatives
- Represent the company brand professionally in all interactions
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong written and verbal communication skills
- Proficiency with Microsoft Office and CRM systems
- Ability to work evenings/weekends (schedule flexibility)
- Problem-solving mindset with attention to detail
- Must pass background check and drug screen
- Authorized to work in the US