Job Description
Join our dynamic team at Bluegrass Solutions Inc. as a Part-Time Customer Service Specialist! We're urgently hiring compassionate professionals to deliver exceptional customer experiences in Louisville, KY. This flexible opportunity offers competitive pay and immediate start for the right candidate. Help us maintain our reputation for excellence while growing your career in a supportive environment.
Responsibilities
- Handle customer inquiries via phone, email, and chat with professionalism
- Resolve technical issues and process orders efficiently
- Document interactions accurately in our CRM system
- Collaborate with team members to ensure seamless service delivery
- Meet/exceed performance metrics for response times and satisfaction
- Identify opportunities for process improvements
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible hours including evenings/weekends
- Proficient with Microsoft Office and CRM software
- Positive attitude with customer-first mindset
- Ability to multitask in fast-paced environment