Job Description
Join Our Dynamic Team in Louisville
Are you a dedicated professional seeking a flexible yet rewarding career in the heart of Kentucky? L&N Customer Solutions is currently looking for a Part-Time Customer Service Representative to join our growing team. We pride ourselves on delivering exceptional support and fostering a culture of inclusivity and excellence.
Why Choose Us?
- Competitive Pay: Earn between $15.00 and $20.00 per hour.
- Flexible Schedule: Enjoy the work-life balance that part-time roles offer.
- Career Growth: Opportunities for internal advancement and skill development.
- Supportive Environment: Work with a team that values your contribution.
What You'll Do
As a Customer Service Representative, you will be the face of our company, ensuring our clients receive the highest level of support.
Responsibilities
- Manage incoming customer inquiries via phone, email, and live chat with a focus on resolution and satisfaction.
- Resolve customer complaints and issues promptly while adhering to company policies.
- Maintain accurate and up-to-date customer records in our CRM database.
- Collaborate with cross-functional teams to improve service processes and customer experience.
- Provide product and service information to help customers make informed decisions.
Qualifications
- High school diploma or equivalent required; post-secondary education in customer relations is a plus.
- Previous experience in customer service or support roles is preferred but not mandatory.
- Strong verbal and written communication skills.
- Proficiency with basic computer applications and CRM software.
- A positive attitude and the ability to work independently as well as part of a team.