Job Description
Are you looking for a rewarding part-time opportunity in the heart of Fort Worth? Apex Support Services is currently seeking dedicated Customer Service Representatives to join our growing team. We offer immediate hire options for candidates ready to start today!
As a Customer Service Rep, you will be the face of our brand, ensuring our clients receive top-tier support. We value flexibility, professional growth, and a positive work environment. If you thrive in a fast-paced setting and want to make an impact immediately, this is the role for you.
Why Join Us?
- Immediate start available
- Competitive hourly pay ($18.00 - $22.00)
- Flexible scheduling
- Paid training and growth opportunities
Responsibilities
- Manage incoming customer inquiries via phone, email, and chat with a focus on speed and accuracy.
- Resolve customer complaints and issues efficiently to ensure high satisfaction rates.
- Accurately document all interactions and customer feedback into our CRM system.
- Identify opportunities for upselling products or services based on customer needs.
- Collaborate with the sales and technical teams to resolve complex issues.
Qualifications
- High school diploma or GED equivalent required.
- Previous customer service experience is a plus, but we are willing to train the right candidate for immediate start.
- Excellent verbal and written communication skills.
- Proficiency in basic computer operations and Microsoft Office Suite.
- Must be available for flexible shifts, including evenings and weekends.