Job Description
Join Sacramento Community Services as a Part-Time Customer Service Representative and kickstart your career in a supportive environment! We're seeking enthusiastic individuals to assist community members with inquiries, provide information about local resources, and ensure a positive experience for all visitors. No prior experience is required – we provide comprehensive training to help you succeed. Enjoy flexible scheduling, a collaborative team atmosphere, and the opportunity to make a meaningful impact in your community.
Responsibilities
- Respond to in-person and phone inquiries from community members
- Provide accurate information about available services and programs
- Assist with basic administrative tasks including data entry and filing
- Maintain a clean and organized reception area
- Collaborate with team members to ensure seamless service delivery
- Participate in ongoing training sessions to enhance knowledge
- Document interactions and maintain accurate records
Qualifications
- High school diploma or equivalent (no college experience required)
- Strong communication and interpersonal skills
- Basic computer proficiency (typing and internet navigation)
- Ability to work in a fast-paced environment
- Positive attitude and willingness to learn
- Reliable transportation to our downtown location
- Ability to stand for extended periods
- Passion for community service and helping others