Job Description
Join our dynamic team as a Part-Time Customer Service Representative in Philadelphia and enjoy the financial flexibility of weekly pay! We offer 20-25 hour weekly schedules perfect for students, parents, or professionals seeking supplemental income. With competitive hourly rates and immediate payment processing, you'll receive your earnings every Friday without delays. Our supportive environment provides comprehensive training and growth opportunities for motivated individuals.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Process orders and resolve billing discrepancies efficiently
- Maintain accurate customer records in CRM systems
- Collaborate with team members to resolve complex issues
- Adhere to company protocols for data security
- Contribute to process improvement initiatives
- Meet weekly performance metrics for quality and efficiency
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong verbal/written communication skills
- Proficient with Microsoft Office suite
- Ability to multitask in fast-paced environment
- Flexible availability including evenings/weekends
- Basic data entry accuracy (5000+ keystrokes/hr)
- Positive attitude with problem-solving mindset