Job Description
Immediate Hire Opportunity in Houston, TX!
Apex Support Services is looking for a Part-Time Customer Service Associate to join our dynamic team. If you are a proactive problem-solver with excellent communication skills, we want you on board. This is a fantastic opportunity to start working immediately with a competitive hourly rate.
What We Offer:
- Hourly Rate: $18.00 - $22.00 (Competitive)
- Flexible Scheduling
- Immediate Start Date
- Supportive Team Environment
Apply today and take the next step in your career with us in Houston!
Responsibilities
- Handle a high volume of inbound and outbound customer inquiries via phone and email.
- Resolve customer issues and complaints with patience and professionalism.
- Process orders, returns, and account updates accurately and efficiently.
- Document all customer interactions and transactions in our CRM system.
- Collaborate with internal teams to ensure customer satisfaction and retention.
- Identify opportunities to upsell products and services to existing clients.
Qualifications
- High school diploma or GED required.
- Previous customer service experience is a plus but not mandatory.
- Strong verbal and written communication skills.
- Proficiency with computers and basic office software (Microsoft Office Suite).
- Ability to work flexible hours, including evenings and weekends.
- Must be available to start immediately.