Job Description
Join our dynamic team at Detroit Community Services and kickstart your career! We're seeking enthusiastic part-time Customer Service Associates to deliver exceptional experiences to our diverse community. Perfect for students, career-changers, or those seeking flexible work. Enjoy a supportive environment with growth opportunities and competitive pay.
Responsibilities
- Provide friendly, efficient customer support via phone, email, and in-person
- Process transactions accurately using our CRM system
- Resolve customer inquiries with empathy and professionalism
- Assist with event coordination and community outreach programs
- Maintain organized records of interactions and feedback
- Collaborate with team members to improve service quality
Qualifications
- High school diploma or equivalent (students welcome to apply)
- Strong communication skills with a customer-first mindset
- Basic computer proficiency and willingness to learn new systems
- Ability to work flexible shifts including weekends
- Positive attitude and problem-solving aptitude
- Valid Michigan ID (for in-person interactions)
- No prior experience required - full training provided