Job Description
Join our dynamic team at Tampa Bay Services Inc. as a Night Shift Part-Time Customer Specialist! We're seeking energetic individuals to provide exceptional service during evening hours while maintaining a vibrant work environment. Enjoy competitive pay, flexible scheduling, and a supportive culture that values your contribution to our 24/7 operations.
This role is perfect for students, night owls, or anyone seeking a rewarding part-time opportunity with growth potential. Benefit from free parking, paid training, and a team-oriented atmosphere where your night owl skills are celebrated.
Responsibilities
- Deliver outstanding customer support via phone, chat, and in-person during evening hours
- Manage inventory and operational tasks during overnight shifts
- Resolve client inquiries with empathy and efficiency
- Collaborate with cross-functional teams to maintain service continuity
- Document interactions accurately in our CRM system
- Ensure safety protocols are followed throughout your shift
- Contribute to continuous improvement initiatives
Qualifications
- High school diploma or equivalent required
- Previous customer service or hospitality experience preferred
- Exceptional communication and problem-solving abilities
- Ability to thrive in fast-paced, nocturnal environments
- Strong attention to detail and organizational skills
- Reliable transportation for late-night shifts
- Basic computer proficiency with CRM systems
- Positive attitude and team-oriented mindset