Job Description
Join our award-winning team as an Evening Receptionist and elevate your career with premium compensation and a dynamic work environment. We're seeking a polished professional to manage our prestigious downtown Richmond location during evening hours, delivering exceptional service to high-profile clients and visitors. This role offers competitive pay, comprehensive benefits, and opportunities for advancement within our luxury hospitality brand.
Responsibilities
- Manage front desk operations during evening hours (3 PM - 11 PM) with exceptional professionalism
- Handle client inquiries, appointments, and VIP guest services with discretion and efficiency
- Coordinate with security and management teams to ensure facility safety and access protocols
- Maintain accurate records of visitor logs, deliveries, and incident reports
- Oversee evening facility operations including lighting, climate control, and security systems
- Assist with administrative tasks including scheduling, correspondence, and inventory management
Qualifications
- Minimum 2 years of high-end customer service or hospitality experience
- Exceptional communication and interpersonal skills with polished demeanor
- Proficiency in Microsoft Office Suite and reservation management systems
- Ability to multitask in fast-paced environments with composure
- Valid Virginia driver's license and reliable transportation
- Flexibility to work evenings, weekends, and holidays as required
- Previous experience with VIP client management preferred