Job Description
Join our award-winning hospitality team as an Evening Receptionist at Scottsdale Luxury Suites Hotel. We're seeking a polished professional to deliver exceptional guest experiences during our high-traffic evening hours. This role offers flexible scheduling, competitive compensation, and the opportunity to work in one of Scottsdale's premier destinations. Ideal candidates will thrive in fast-paced environments while maintaining the highest standards of service excellence.
Responsibilities
- Manage front desk operations during evening shifts (3 PM - 11 PM)
- Check-in/check-out guests using property management systems
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Monitor security protocols and access control systems
- Prepare nightly reports and shift documentation
Qualifications
- Minimum 1 year hotel/front desk experience
- Proficiency with Opera or PMS systems
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-pressure situations
- Valid Arizona driver's license (for va duties)
- Flexible availability including weekends/holidays
- Basic knowledge of Scottsdale attractions and services
- Professional appearance and customer-first mindset