Job Description
Join our dynamic team at Premier Hospitality Group as an Evening Receptionist and become the face of our luxury hotel! We're seeking a polished professional to deliver exceptional guest experiences during evening hours. This role offers a competitive hourly rate, flexible scheduling, and opportunities for growth within our award-winning hospitality company. If you thrive in fast-paced environments and prioritize guest satisfaction, apply today to start your journey with us!
Responsibilities
- Manage front desk operations during evening shifts (4 PM - 12 AM)
- Handle guest check-ins/checkouts with efficiency and warmth
- Answer multi-line phone systems and direct inquiries appropriately
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and security teams for seamless operations
- Address guest concerns promptly to ensure satisfaction
- Prepare nightly reports and manage reservation systems
Qualifications
- High school diploma or equivalent required
- 1+ years of front desk or customer service experience
- Proficiency with hotel management software (e.g., Opera, Amadeus)
- Exceptional communication and problem-solving skills
- Ability to multitask in high-pressure situations
- Professional appearance and polished demeanor
- Flexible availability including weekends and holidays
- Basic knowledge of Fort Worth attractions and services