Job Description
Are you looking for flexible evening hours in Detroit? We are seeking a dedicated Part-Time Evening Support Associate to join our growing team. If you thrive in a fast-paced environment and enjoy helping others, this is the perfect opportunity for you.
Our team values work-life balance, and our evening shifts allow you to enjoy your mornings and afternoons. As part of our customer service unit, you will play a crucial role in maintaining our high standards of service.
Responsibilities
- Assist customers via phone and email during evening hours.
- Resolve product inquiries and troubleshoot technical issues efficiently.
- Document customer interactions and feedback in our CRM system.
- Collaborate with the day-shift team to ensure seamless operations.
- Maintain a professional and welcoming demeanor at all times.
Qualifications
- High school diploma or GED equivalent.
- Previous experience in customer service or technical support is preferred.
- Must be available to work evenings (e.g., 4:00 PM – 12:00 AM).
- Strong communication and problem-solving skills.
- Reliable internet connection and computer access.