Job Description
Join Atlanta Connect Services and transform your evenings into rewarding income! We're seeking dynamic Evening Part-Time Customer Specialists to deliver exceptional client experiences with same-day pay. Perfect for students, gig economy professionals, or anyone seeking flexible evening work. Our supportive team environment offers rapid onboarding and consistent scheduling, allowing you to earn daily while building valuable customer service skills.
Responsibilities
- Handle customer inquiries via phone, email, and chat during evening hours (4 PM - 10 PM)
- Process transactions and resolve billing issues with precision
- Maintain detailed customer records in CRM systems
- Collaborate with day team to ensure seamless service continuity
- Meet daily performance metrics for response time and resolution rate
- Identify upsell opportunities through personalized service
- Participate in brief evening team huddles
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Exceptional verbal/written communication skills
- Ability to work independently in evening shifts
- Proficient with Microsoft Office and CRM platforms
- Positive attitude under pressure
- Reliable transportation to downtown Atlanta location
- Must pass background check