Job Description
Join our dynamic team as an Evening Part-Time Customer Service Specialist at Wichita Community Services! We're urgently hiring motivated individuals to provide exceptional support during our peak evening hours. Enjoy competitive pay, flexible scheduling, and the opportunity to make a meaningful impact in our community. If you're passionate about helping others and thrive in fast-paced environments, apply today!
Responsibilities
- Handle incoming customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions and maintain accurate records using our CRM system
- Resolve customer concerns promptly and escalate complex issues to management
- Assist with evening facility operations including setup and closing procedures
- Collaborate with team members to ensure seamless service delivery
- Contribute to a positive and inclusive work environment
Qualifications
- High school diploma or equivalent; college coursework preferred
- Previous customer service or retail experience required
- Strong communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Basic proficiency with Microsoft Office Suite and POS systems
- Flexibility to work evenings (4 PM - 10 PM) and weekends
- Valid driver's license and reliable transportation