Job Description
Join Express Staffing Solutions and enjoy the flexibility of evening shifts with same-day pay! We're seeking motivated individuals to provide exceptional customer support in our Albuquerque call center. Perfect for students, parents, or anyone seeking supplemental income with immediate compensation. No experience required – we provide comprehensive training!
Responsibilities
- Handle inbound customer inquiries via phone and email
- Process orders and resolve billing discrepancies
- Update customer information in CRM systems
- Collaborate with team members to ensure seamless service
- Maintain accurate call documentation
- Adhere to company protocols and performance metrics
Qualifications
- High school diploma or equivalent
- Basic computer proficiency (typing, navigation)
- Clear communication skills in English
- Ability to work independently and in teams
- Reliable transportation to downtown location
- Flexible schedule availability (evenings 4PM-10PM)