Job Description
Join our dynamic team at Louisville Community Services and make an immediate impact! We're seeking passionate Evening Part-Time Customer Service Specialists to deliver exceptional experiences during our busiest evening hours. This flexible role offers competitive pay and the opportunity to work in a supportive environment while serving our vibrant community.
As a key member of our service team, you'll be the face of our organization during evening operations, ensuring every interaction exceeds expectations. This position is perfect for students, career changers, or anyone seeking a rewarding part-time schedule with immediate availability.
Responsibilities
- Provide exceptional in-person customer service during evening hours (4 PM - 10 PM)
- Handle customer inquiries, resolve complaints, and process transactions efficiently
- Assist with facility operations including equipment setup and closing procedures
- Collaborate with day staff to ensure seamless service continuity
- Maintain accurate records and documentation of customer interactions
- Support community event coordination and evening program facilitation
- Adhere to all safety protocols and service standards
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Basic computer proficiency with POS systems
- Flexible schedule availability including weekends
- Positive attitude and problem-solving mindset
- Must be able to stand for extended periods