Job Description
Join our dynamic team as an Evening Customer Service Specialist in Memphis! We're urgently hiring motivated individuals to provide exceptional support during our peak evening hours. This role offers flexible scheduling, competitive pay, and immediate start dates. Help us deliver outstanding service to our community while building valuable skills in a supportive environment.
Responsibilities
- Handle customer inquiries via phone, email, and in-person during evening hours (4 PM - 10 PM)
- Process transactions accurately using POS systems and maintain financial records
- Resolve customer complaints with empathy and efficiency
- Collaborate with day team to ensure seamless service continuity
- Assist with inventory management and store organization
- Contribute to a positive team environment through proactive communication
- Adhere to company policies and safety protocols
Qualifications
- High school diploma or equivalent (GED)
- Previous customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer literacy and POS system knowledge
- Reliable transportation and evening availability
- Positive attitude with problem-solving mindset
- Ability to stand for extended periods