Job Description
Join our award-winning team as an Evening Part-Time Customer Service Specialist in Indianapolis! We're seeking energetic, customer-focused individuals to support our growing client base during evening hours. This is an immediate opportunity to make an impact with flexible scheduling, paid training, and a dynamic work environment. Perfect for students, parents, or anyone seeking a rewarding part-time role with growth potential.
What We Offer:
- Competitive hourly pay ($14-$18)
- Flexible evening shifts (4-10 PM)
- Comprehensive paid training
- Employee discounts and referral bonuses
- Positive, team-oriented culture
Responsibilities
- Deliver exceptional customer service via phone and digital channels
- Resolve inquiries and troubleshoot technical issues efficiently
- Process transactions and maintain accurate records
- Collaborate with team members to ensure seamless service delivery
- Meet performance metrics for quality and response times
- Identify opportunities to improve customer experience
- Adhere to company policies and security protocols
Qualifications
- High school diploma or equivalent (college preferred)
- 6+ months customer service experience
- Strong verbal communication and active listening skills
- Ability to multitask in fast-paced environments
- Basic computer proficiency with MS Office Suite
- Availability for evening shifts (minimum 20 hours/week)
- Positive attitude and problem-solving mindset
- Reliable transportation to downtown Indianapolis location