Job Description
Join our dynamic team at Urban Retail Solutions as an Evening Part-Time Customer Service Specialist! We're seeking energetic professionals to deliver exceptional service during our peak evening hours. Enjoy flexible scheduling, weekly pay, and a supportive work environment in the heart of Oklahoma City. This role offers immediate start opportunities and is perfect for students, parents, or anyone seeking supplemental income with consistent hours.
Responsibilities
- Provide exceptional customer service via phone, email, and in-person interactions
- Process transactions accurately and maintain cash handling protocols
- Assist with inventory management and stock replenishment during evening shifts
- Resolve customer inquiries and escalate complex issues to management
- Operate POS systems and maintain organized workstations
- Collaborate with evening team to ensure seamless store operations
- Participate in end-of-day reconciliation procedures
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- Previous customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work independently and in a team environment
- Basic math proficiency for transaction processing
- Reliable transportation and evening availability (5 PM - 11 PM)
- Positive attitude and problem-solving aptitude
- Willingness to undergo background check