Job Description
Join our dynamic team as an Evening Part-Time Customer Service Specialist and enjoy the flexibility of evening hours with weekly pay! We're seeking energetic individuals to provide exceptional support to our growing client base in Kansas City. This role offers a perfect work-life balance with consistent schedules and immediate opportunities for growth. As a valued member of our team, you'll receive comprehensive training, a supportive work environment, and the chance to develop valuable customer service skills while earning competitive pay every week.
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions accurately using our point-of-sale system
- Assist with event coordination and venue operations during evening hours
- Resolve customer concerns promptly and escalate issues when necessary
- Maintain clean and organized workspaces according to company standards
- Collaborate with team members to ensure seamless service delivery
- Contribute to a positive and welcoming atmosphere for all customers
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Excellent communication and interpersonal skills
- Ability to work evenings (4 PM - 11 PM) with flexible weekend availability
- Proficient in basic computer applications and POS systems
- Strong problem-solving abilities and attention to detail
- Reliable transportation to our downtown Kansas City location
- Positive attitude and commitment to exceptional service