Job Description
Join City Service Solutions as an Evening Part-Time Customer Service Specialist and enjoy the flexibility of evening hours with weekly pay! We're seeking energetic professionals to provide exceptional support to our Albuquerque community. This role offers a perfect work-life balance with consistent schedules and competitive compensation. Weekly paycheck means you get paid faster for your hard work. No weekends required!
Responsibilities
- Handle inbound customer inquiries via phone and digital channels during evening hours
- Process transactions and resolve billing discrepancies with precision
- Maintain detailed documentation of customer interactions and service metrics
- Collaborate with day-shift teams for seamless service continuity
- Adhere to company protocols for data security and privacy compliance
- Contribute to process improvements for customer experience optimization
Qualifications
- High school diploma or equivalent required
- Minimum 6 months customer service experience
- Strong verbal communication skills and active listening ability
- Proficient with Microsoft Office and CRM software
- Ability to work independently with minimal supervision
- Available for 4-5 evening shifts weekly (typically 5 PM - 9 PM)
- Reliable transportation and punctual attendance