Job Description
Join our dynamic team as an Evening Part-Time Customer Service Specialist! We're urgently hiring passionate individuals to deliver exceptional support to our Minneapolis community during evening hours. This role offers flexible scheduling, competitive pay, and the opportunity to make a meaningful impact. Perfect for students, parents, or professionals seeking supplemental income with a supportive work environment. Training provided!
Responsibilities
- Provide exceptional customer support via phone, email, and in-person during evening hours (4 PM - 10 PM)
- Resolve inquiries efficiently using CRM systems and company protocols
- Process transactions and maintain accurate customer records
- Collaborate with day-team for seamless service continuity
- Uphold brand standards for professionalism and problem-solving
- Contribute to team performance metrics and customer satisfaction goals
Qualifications
- High school diploma or equivalent (college students encouraged to apply)
- Strong communication skills with empathy and patience
- Basic computer proficiency (Microsoft Office, CRM platforms)
- Availability for 3+ evenings weekly (including weekends)
- Ability to multitask in fast-paced environments
- No prior experience required - training provided!