Job Description
Join our dynamic team as an Evening Part-Time Customer Service Representative in Denver! We offer flexible evening shifts (5 PM - 10 PM, 4 days/week) with immediate weekly pay to support your financial needs. This role is perfect for students, night owls, or anyone seeking work-life balance with competitive compensation.
What We Offer:
- Weekly direct deposit payments
- Comprehensive paid training
- Employee discounts on local services
- Opportunities for advancement
- Supportive, team-oriented environment
Help us deliver exceptional customer experiences while building your career in Denver's thriving service industry.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve service issues with empathy and efficiency
- Process transactions accurately using our CRM system
- Document interactions in customer databases
- Collaborate with team members on complex cases
- Maintain detailed knowledge of company services
- Meet performance metrics for response times and satisfaction
Qualifications
- High school diploma or equivalent (required)
- 6+ months customer service experience
- Strong typing skills (40+ WPM)
- Proficiency with CRM software (Salesforce preferred)
- Excellent communication skills in English
- Ability to multitask in fast-paced environment
- Reliable transportation for evening shifts
- Basic knowledge of Denver geography (preferred)