Job Description
Are you looking for a rewarding evening part-time job in Houston, TX?
Horizon Support Solutions is seeking motivated and detail-oriented individuals to join our expanding team. We pride ourselves on offering a supportive work environment where you can grow your career without sacrificing your personal time. Whether you are a student looking for flexibility or a professional seeking a second shift, this is your opportunity to shine.
Why Join Us?
- Competitive hourly pay ($16 - $22/hour).
- Flexible evening shift schedules (4:00 PM - 12:00 AM).
- Comprehensive training and career advancement opportunities.
- Modern, collaborative office culture.
We are committed to diversity and inclusion. We are an equal opportunity employer.
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat with a focus on resolving issues efficiently.
- Process customer orders and data entry tasks with high accuracy and attention to detail.
- Maintain accurate and up-to-date customer records in our CRM system.
- Collaborate with the morning team to ensure seamless workflow transitions.
- Identify opportunities to upsell products or services based on customer needs.
- Adhere to company policies and quality assurance standards during every shift.
Qualifications
- High School Diploma or GED required.
- Basic computer proficiency (Microsoft Office Suite, Google Workspace).
- Strong verbal and written communication skills.
- Ability to work independently and manage time effectively.
- Previous customer service experience is a plus but not mandatory (we train).
- Reliable internet connection required for remote positions.