Job Description
Join our vibrant team at Baltimore Community Services as an Evening Part-Time Customer Service Associate! We're seeking enthusiastic individuals to deliver exceptional service during our evening operations. Perfect for students, parents, or anyone seeking flexible hours with immediate start opportunities. Enjoy competitive pay, supportive management, and a dynamic work environment in the heart of Baltimore.
Responsibilities
- Provide outstanding customer service via phone, email, and in-person interactions
- Process transactions accurately using POS systems
- Manage inventory and restock merchandise during evening shifts
- Assist with facility maintenance and cleanliness protocols
- Collaborate with team members to ensure seamless operations
- Address customer inquiries and resolve issues promptly
- Document daily activities and report operational concerns
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work independently with minimal supervision
- Basic computer proficiency with POS systems
- Flexible schedule availability (evenings, weekends)
- Valid driver's license and reliable transportation
- Positive attitude and problem-solving mindset