Job Description
Are you looking for a flexible schedule that fits your lifestyle? Apex Digital Solutions is currently seeking driven professionals to join our elite support team during our high-impact evening and night shifts.
We are revolutionizing the customer service landscape in Jacksonville, FL, and we need individuals who thrive in a fast-paced, self-motivated environment. This is a unique opportunity to secure a part-time position with competitive pay and a schedule designed for your personal balance.
Why Join Us?
- Competitive Pay: Earn between $18.00 and $25.00 per hour.
- Flexible Scheduling: Work evenings and nights on a part-time basis.
- Modern Environment: Join a tech-forward company with a supportive culture.
Responsibilities
- Monitor system performance and troubleshoot technical issues during off-peak hours.
- Provide exceptional customer support via chat and email, ensuring 100% client satisfaction.
- Perform nightly data entry and accuracy checks on critical reports.
- Collaborate with the day-shift team to ensure seamless operational transitions.
- Maintain a secure and organized digital workspace, adhering to all security protocols.
- Identify process improvements and communicate them to management.
Qualifications
- High school diploma or equivalent (Associate’s degree in IT or Business is a plus).
- Previous experience in a technical support or customer service role is preferred.
- Ability to work independently and make sound decisions with minimal supervision during night shifts.
- Strong proficiency in Microsoft Office Suite and basic computer troubleshooting.
- Reliable transportation to and from our Jacksonville office.