Job Description
Are you seeking a flexible career in Illinois with a focus on work-life balance? Nexus Support Services is currently hiring dedicated professionals for our Evening Customer Support team in Chicago. We pride ourselves on offering a supportive environment where employees are valued and compensated fairly.
Join our team and enjoy the benefits of weekly pay, ensuring your financial goals are met consistently. This part-time position is ideal for students or those looking to supplement their income without sacrificing their daytime commitments.
Responsibilities
- Provide exceptional customer service via phone, email, and chat during evening shifts (4:00 PM - 12:00 AM).
- Resolve technical inquiries and troubleshoot product issues efficiently.
- Maintain accurate and up-to-date customer records in our CRM system.
- Collaborate with the day-shift team to ensure a seamless workflow.
- Adhere to all company policies, safety protocols, and quality assurance standards.
Qualifications
- High school diploma or GED is required.
- Basic computer proficiency and typing skills (35+ WPM).
- Reliable internet connection and a quiet workspace (if remote).
- Strong verbal and written communication skills.
- Ability to work evenings and weekends as required.